At Matsenko Auto, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect the information you provide when visiting our website or using our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and vehicle details when you fill out contact or service request forms.
- Technical Data: IP address, browser type, and pages visited (collected via cookies or analytics tools).
2. How We Use Your Information
We use your information to:
- Respond to your inquiries or service requests
- Schedule vehicle repairs or evaluations
- Improve our website and services
- Send service updates or promotions (if you’ve opted in)
3. How We Protect Your Information
We take appropriate security measures to protect your personal data against unauthorized access, alteration, or disclosure. Your data is stored securely and only accessed by authorized personnel.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share data with third-party service providers only when necessary to perform services (such as scheduling tools or email systems), and only under strict privacy agreements.
Mobile opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes.
5. Cookies & Analytics
Our website may use cookies and Google Analytics to track user behavior and improve the experience. You can disable cookies in your browser settings at any time.
6. Your Rights
You may request:
- A copy of the personal data we hold about you
- Corrections to any inaccurate information
- Deletion of your data from our systems
To do so, please contact us using the information below.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 Email: Matsenkoautollc@gmail.com
📞 Phone: (253) 257-5713
📍 Address: 7604-A Tacoma Way, Tacoma,WA 98409
8. SMS Communications
By texting the keyword HELLO or HELO to Matsenko Auto, you consent to receive SMS text messages related to your interactions with Matsenko Auto, such as appointment reminders, service updates, or other information you request.
We do not sell or share your mobile phone number with third parties for their independent marketing purposes. We may share your information with trusted service providers who help us deliver our services (for example, messaging providers or technical support), but these providers are bound by confidentiality obligations and may not use your information for their own marketing.
Message frequency may vary. Standard message and data rates may apply. You may opt out at any time by replying STOP, or request more information by replying HELP.
